Notifications System

Modified on Thu, 22 Jun, 2023 at 7:45 PM

Notifications System


About Notifications:


The SCOTSY  internal notification system in your dashboard is for communications between Admin, Individual Artists, and/or all Artists. Also, in turn, an individual Artist vendor can send a notification or a reply to Admin.



Notifications dashboard icon, for accessing your notifications/notification board: 



Notification example screenshots and, Send Direct Message - To Store Admin:


Notifications are recorded in your Notification Board and messages can be marked as read and also deleted.


In addition, notifications will be sent to your account automatically for "events" on your account.  


With all Notifications, an email will be sent to your Artist Vendor account email address directly, to advise you of any notifications/events on your account. There will be a link in the email to your dashboard included, for you to view the details in your dashboard



The "event" notification types:

  • Direct message (i.e. message from admin)
  • Announcements (refer to announcement article in this article category)
  • Product Review
  • Low Stock Product
  • Status Updated
  • Withdrawal Requests
  • Refund Requests
  • New Product
  • New Category
  • New Order
  • New Enquiry
  • New Support
  • New Customer
  • New Follower
  • New Artist
  • New Membership
  • Approve Membership
  • Reminder Membership
  • Cancel Membership
  • Expire Membership
  • Disable Artist
  • Pay for Product Credit
  • Shipment Tracking
  • Shipment Received
  • Artist Verification
  • Store Review


Notably, the above "events" are displayed in the Notification Board with an appropriate symbol in the "Type" column (Refer above image).


You can also filter notifications by "Only Read" or "Only Unread" and by message Types. Bulk processing can also be carried out - (MARK READ or DELETE) using the 'select all' or the 'individual' selection tick boxes on the left of the "Type" column.



Sending a message to Admin:


Use the "Send Direct Message - To Store Admin" text field form, 'green outline box' shown at the bottom, in the above image.





That's it for Notifications!



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article